PRIVACY POLICY

Privacy Policy – Sky Med Africa

1. Introduction

Sky Med Africa (“we,” “our,” or “us”) is committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.

2. Information We Collect

We may collect and process the following information:

Personal details (Full Name, Email Address, Phone Number)
Medical-related information (Patient condition, medical history where provided)
Location data (Current and destination locations for transport)
Communication data (messages, inquiries, support requests)
Technical data (IP address, browser type, cookies)

3. How We Use Your Information

We use your information to:

Respond to inquiries and service requests
Coordinate medical evacuations and transport services
Communicate updates and important information
Improve our website and services
Comply with legal and regulatory obligations

4. Sharing of Information

We may share your information with:

Medical professionals and partner hospitals
Aviation and logistics providers
Insurance companies (where applicable)
Legal or regulatory authorities when required

We do not sell or rent your personal information to third parties.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, loss, or misuse.

6. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes outlined in this policy or as required by law.

7. Your Rights

Depending on your location, you may have the right to:

Access your personal data
Request correction or deletion
Object to processing
Withdraw consent

8. Cookies

Our website may use cookies to enhance user experience and analyze website traffic.

9. Third-Party Links

Our website may contain links to external websites. We are not responsible for their privacy practices.

10. Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page.

11. Contact Us

If you have questions about this Privacy Policy, please contact:
📧 info@skymedafrica.com